"Digital under constraint", tinkering, accelerated learning of certain uses, such as videoconferencing. It is hard to imagine what the confinement would have been like, and beyond that, the year 2020, without digital tools: to learn, to work, to communicate, to trade, to maintain contact with loved ones, to maintain sociability. And to equip solidarity initiatives.
Hundreds of digital tools (websites, document sharing, networking platforms, simplified procedures) have been cobbled together, improvised, often in a hurry, by administrations, local authorities, solidarity actors, short circuits, makers , etc.
Existing services (such as teleconsultation) and uses (such as teleworking), which were struggling to gain acceptance, have been massively adopted.
" Digital under duress," tinkering, full-scale experiments, discovering videoconferencing and new forms of online sociability: for many activities, this health crisis is akin to a "laboratory of the future."
21% of French people believe they know how to do more things with digital since the confinement, according to the Capuni Crise survey.
This year 2020 has also highlighted the very important need for digital mediation for people who are far from the digital world.