The first few days of the implementation of the educational continuity have put the Classroom at Home system to the test. They have led to a flood of comments on social networks.
Teachers have tried to work around the challenges, sometimes using less expected tools like Snapchat or Record.
The "Classroom at Home" system under pressure
On March 17, the Department of Education provided the update on technical resources allowing for educational continuity during the Covid-19 outbreak containment period on Tuesday, March 17, 2020."During the deployment on Monday 16 March of the educational continuity system in schools, colleges and high schools, teachers and students connecting to their school's ENT (digital workspace) or to one of the three CNED "Ma classe à la maison" (My Classroom at Home) platforms were able to observe difficulties linked to saturation phenomena that occurred on this first day of implementation. Like any new situation, it requires a time of adaptation and appropriation of new ways of working"."My class at home" is gaining momentum.As of Tuesday morning, 1.3 million accounts had been created, including 188,711 by faculty, or 600,000 logins in the last 24 hours.
"The CNED, Ma classe à la maison service has not encountered any difficulties since it was opened. The only inconvenience is the delay in sending the registration confirmation email, which is currently being resolved. On the other hand, the consultation of the CNED.fr website (which is not the gateway to Ma Classe à La Maison) has increased 20-fold, which generates difficulties in accessing this service. This point of vigilance has no impact on the operation of My Class at Home." "At this stage, the Ministry reports, feedback confirms that there are no capacity problems and that the ramp-up of the system has not experienced any major incidents. Micro outages of a few minutes may occur, they are due to maintenance operations allowing the optimal functioning of the service"."In addition, the Jules (virtual companion), English for School and Deutsch für Shulen services have also been very busy since Monday."The ENTs are indeed under a lot of pressure and some cases of slowness or temporary stoppage of the service have been reported. Local authorities are aware of the need to work with their providers to improve their offer. The ENT service providers interviewed assure us that an operational operation is planned for this mid-week. There are permanent offices in the schools and solutions are also being sought at the local level. Support is provided if necessary by the ministerial departments.Références :