INSEE has been measuring the digital skills of French people aged 16 to 74 every year since 2015 as part of the annual community survey on ICT use by households and individuals.

To this end, it is based on aDigital Skills Indicator developed at the European level, which is based on 21 activities divided into 4 areas (information, communication, content creation and manipulation, problem solving).

This index is used to exploit and put into perspective the data collected in the annual EU survey on ICT use by households and individuals.

This index is used in the calculation of the DESI, which compares the digital performance of 28 European Union member states.

This index will now be used in the framework of the Indicators that monitor the achievement of the Sustainable Development Goals in France.

According to this index, the proportion of French people with digital skills (85%) regardless of level (low, basic, advanced) was above the European average (78%) in 2017. The proportion of French people who declare "basic" and "advanced" skills (57%), on the other hand, is within the European average (55%).

A review of the 2015-2017 data shows a very small increase in the digital skills of the French.

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• The share of the population aged 16 to 74 with low digital skills has increased by only one point in three years.
• The share of the population with advanced general digital skills, on the other hand, would have increased by two points.
• The share of the population "who have not used the Internet in the last 3 months" is down two points.

Gender gaps are not significant, except perhaps for advanced skills.

The INSEE/Eurostat digital skills indicator

This indicator makes it possible to understand and prioritize users' mastery of digital tools.

• In the past 12 months, have you personally ever ...Copied or moved files or folders
• In the last three months, have you used an internet storage space such as Google Drive, Dropbox, SkyDrive, iCloud to save your documents (photos, music, videos, etc.) for private (i.e. non-business) purposes?
• During the last twelve months, apart from professional use and regardless of the place of use, have you personally used the Internet to contact an administration or a public service in order to... (exclude e-mails) obtain administrative information (town hall, library, employment office, CAF, etc.)
• During the last three months, apart from professional use, have you used the Internet to ...Search for information on products or services (transport schedules, online catalogs, etc.)
• In the past three months, outside of work, have you used the internet to ...Search for health-related information (e.g., about illness, injury, nutrition, or health improvement)

During the last three months, apart from professional use, have you used the Internet for ...

• Send and receive e-mails
• Create a profile or post messages on social networks (Facebook, Twitter, Instagram, Snapchat, etc.)
• Make phone calls over the Internet or participate in webcam conversations using software such as Skype or Facetime
• Upload personal documents (photos, texts, videos)

In the past 12 months, have you ever personally ...

• Transfer files between computers or devices (digital camera, cell phone, MP3 player, etc.)
• Installed software or applications (including on a cell phone)
• Changed software, operating system or security program settings (including on a cell phone)

Regarding learning via the Internet (whether for private or professional use), in the past three months, have you personally Taken online courses OR Used training materials other than online courses (audio-visual materials, e-learning software, e-textbooks, etc.) OR Communicated with professors or students via training sites or portals

During the last three months, excluding business use, did you use the Internet to access your bank account

In the past 12 months, have you ever personally ...

• Used a word processing program
• Used a spreadsheet (Excel, Calc, etc.)
• Used software to edit photos, video or audio files
• Created slide shows or documents containing text, images, tables or graphics
• Write a program in computer language

For each of the four competencies, the calculation is as follows

• = 0 (no skills) If none of the following conditions are met
• =1 (basic skills) If a condition is met
• =2 (more than basic skills) If several conditions are met

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