Insee, in partnership with the Direction de l'animation de la recherche, des études et des statistiques (DARES) of the Ministry of Labor is conducting a major statistical survey on working conditions among people residing in France from October 1ᵉʳ to May 31, 2019.
The Working Conditions survey is the only survey on working conditions of this scope and covering all employed persons. The broad scope of the survey and the size of its sample allow detailed analyses by socio-professional category and sector of activity.
The survey is now conducted as a panel every three years, alternating between a "working conditions" focus (2013 and 2019) and a "psychosocial risks" focus (CT-RPS, the first edition of which took place in 2015-2016).
The 2018-2019 survey is being conducted on a sample of approximately 34,500 dwellings.
Strengthening digital and telecommuting questions in the 2018 survey.
"Since the last national survey on working conditions conducted in 2016, the digital equipment used at work has continued to diversify: tablets, embedded terminals, remote connection, telecommuting, etc. The questions on computer and digital tools present in the 2013 edition have been reintroduced and reinforced.The 2018-2019 Working Conditions survey will also allow for the first time to precisely quantify the practice of telecommuting (profile of telecommuters, frequency and locations of telecommuting, etc.)."2013 working conditions survey: seven out of ten employees had a professional use of different digital tools
The 2012-2013 Working Conditions survey included a series of questions related to the digital tools made available by the company and their use.In 2013, 71.1% of employees used a digital tool for work purposes (fixed computer - including terminal or console -, laptop, email, Internet, an intranet). 57.1% of them used a fixed computer during their working day and 23.8% a laptop.
However, the use of laptops was still very uneven across socio-professional categories: 61% of executives used one, compared to 12% of administrative employees and 3% of unskilled workers. Despite this very strong increase, 30.9% of employees did not use any computer or digital equipment in their work in 2013
The link between digital uses and work intensification
In 2018, the Ministry of Labor's Direction de l'animation de la recherche, des études et des statistiques (DARES) undertook, in a summary note, to put the results of the 2013 survey into perspective.She goes back to the differences in the use of these technologies from one socio-professional category to another (" in 2013, more than 90% of executives were connected compared to a little more than 10% of workers) as well as "the great heterogeneity of uses depending on whether the user is not connected, mobile, sedentary, moderate or intensive.
It points out the ambivalence of the use of digital tools: "correlated to the development of autonomy at work, a feeling of satisfaction or a relationship of trust between the company and the employee, or, on the contrary, to degraded working conditions and psychosocial risk factors".
According to DARES, "the use of digital tools for mobile work is strongly correlated with a high workload and mental workload, as well as frequent situations of work spilling over into the private sphere. These demanding working conditions are nevertheless counterbalanced by greater autonomy and rewarded by a strong sense of professional recognition.
Despite seemingly routine jobs and less physical strain than other users of digital tools, connected but sedentary users of digital tools report having a heavy workload, and when use exceeds 7 hours per day, relatively more pressure at work than other sedentary users. Despite the relatively large amount of room for maneuver, these employees do not receive as much recognition as users of mobile tools.A less visible category, employees equipped with IT tools but without e-mail or Internet access combine physical constraints and intense work, with little room for manoeuvre and little social support. Faced with prescribed and standardized work, and despite high work rates, their feeling of work pressure or excessive workload is nevertheless lower than that of the rest of the IT users.Working Conditions Survey 2016: Computerized control or monitoring dictates the pace of work for 35% of employees.
The results of this survey are still being processed: only part of the data has been published.In an analysis note on theevolution of working conditions and psychosocial risks in 2016, the DARES points out the decline in the degree of autonomy of French employees in recent decades, whose missions are increasingly supervised and controlled.
For example, fewer and fewer French employees, across all socio-professional categories, are able to "choose for themselves how to achieve their objectives". Work is becoming more repetitive, according to the survey, while employee surveillance is increasing.
For example, in 2016, 35% of employees say they have a work rhythm imposed by computerized control or monitoring (10% more than in 2005).
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The proportion of employees whose work rhythm is imposed by computerized control or monitoring reaches 43.7% in administrative employees and 41% in intermediate professions.
Références :
Sources
- 1. INSEE: A national survey on working conditions and career paths
- 2. CNIS: the new "working conditions" survey
- 3. Dares: what links between professional uses of digital tools and working conditions (2018)
- 4. Dares: Working conditions, Resumption of work intensification among employees (2014)
- 5. Élisabeth Algava, Lydie Vinck: Work intensity and uses of information and communication technologies (2015)
- 6. What are the recent developments in working conditions and psychosocial risks? (2017)