Basic Digital Skills are measured and reported annually in the UK in the Basic Digital Skills Report. Funded by Lloyds Banking Group, the report was carried by the GO-ON UK Foundation, which joined another foundation, Doteveryone, in 2016. The Basic Digital Skills survey fed into the Consumer Digital Index report, produced by the same partnership.

The Basic Digital Skills framework is a digital skills analysis grid. It covers 5 families of skills:

• Information management: Find, manage, store information and digital content
• Communicate: Communicate, interact, collaborate, share and connect with others
• Conducting transactions: Buying and selling goods and services, managing accounts and using online administrative services
• Problem Solving: Increase independence and confidence through problem solving and finding solutions through the use of digital tools
• Create: Create basic digital content, in order to become part of digital communities and organizations

Growth in the number of people with Basic Digital Skills

Some demographic groups have seen their levels increase more than others:

• 15-24 year olds almost universally have a basic level of digital skills (97%)
• the over 65s with this level has also increased (almost 50%)
• the progression concerns men, the proportion of women with basic digital skills has remained stable

Having acquired basic digital skills promotes savings and better management of one's bank account

Financial resilience, the ability to cope if a person's regular income is lost, is addressed in a chapter.

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The study found that those without basic digital skills were more likely to have immediate difficulties managing the situation than those with such skills (22% vs. 15%). These results suggest that digital skills promote financial resilience, even among people with low incomes: more regular and consistent savings and more frequent account monitoring are observed.

9% of non-users