In a note documented, a team of GIS Marsoin (Fabien Collas, Géraldine Guérillot, Sandra Trébaol, Soazig Lalancette, Thierry Pénard) draws the lessons of the "work-telework" section of the Capuni Crise survey, carried out during the first confinement among 2317 French people.
Between cessation of activities and teleworking, what is the distribution during confinement?
Among the French who were employed before the confinement- 37% stopped their activity during the containment
- 35% worked full time in a classroom setting
- The remaining 28% were part of the large-scale experimentation with remote working, the vast majority of which was full-time (98%).
Who are the French teleworkers during the lockdown period?
During the lockdown, many workers found themselves thrown into an "involuntary" telework situation overnight, without necessarily having the equipment and space at home. Moreover, this was mainly full-time telework (98%).Intermediate occupations were over-represented among teleworkers (44% of them), as well as executives and higher intellectual occupations (27%), while employees only made up 21% of teleworkers. On the other hand, blue-collar workers, who might not be well suited to telework, represent 5% of teleworkers.
For almost three quarters of the confined teleworkers, this was an unprepared and abrupt first experience (70%).
In addition to having to work at home, nearly a third (35%) of teleworkers have young children in school (kindergarten, primary or secondary) whose permanent presence at home does not make things any easier.
"These latest findings reinforce the idea that confined telecommuting was not a normal telecommuting experience for many employees who had to juggle homeschooling and sharing equipment as well as connections."Which telework tools?
Of all the confined teleworkers, only 3% did not have a computer in the home and 25% of the teleworkers shared their computer (of which 2% had a problem with it).Of the confined teleworkers, 88% report having broadband (ADSL type) or very high speed (fiber optic) access and 8% have used 4G to connect.
62% of the teleworkers participated in videoconferencing during the lockdown. For 13% of them, this use was occasional at the rate of once a week and 16% said they did video conferencing every day.
Collaborative work tools such as Google Drive, shared calendars or shared backup spaces were also used extensively during the lockdown in addition to video conferencing and internal company networks.
48% of teleworkers reported using collaborative tools at least once a week. However, this usage is quite divisive as 47% of teleworkers did not use this type of tool.
Email has remained the go-to tool for telecommuting83% of confined teleworkers used it several times a day and 55% said they were always connected to their email. Email acts as a "Swiss Army knife. The use of email increased significantly during the lockdown, especially in the first two weeks.
The frequency of use of these tools has clearly increased according to teleworkers who have used them. Seventy-one percent feel this has increased for video conferencing, 65% for instant messaging and 49% for collaborative tools.
The survey Capuni Crisis was supported by the Brittany Region and by the Digital Society mission of the National Agency for Territorial Cohesion.
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