Digital public services and some private services must be equally accessible to all citizens, whether or not they have a disability (visual, hearing, motor, dysfunctional, etc.). An accessible digital service is easier to use for people with disabilities and of better quality for everyone.
To facilitate the implementation of digital accessibility, the DINSIC has published since 2009 the General Accessibility Improvement Reference Framework (GAAR), created to implement Article 47 of the 2005 Disability Act and its application decree updated in 2019.
It is regularly updated to keep up with the evolution of the Web and changes in standards and regulations.
Version 4 of the RGAA was jointly approved by the minister in charge of people with disabilities and the minister in charge of digital on 20 September 2019. It is structured in 2 parts:
- The first one presents the obligations to be respected: it is addressed to lawyers, managers and all web and accessibility professionals.
- The second one contains a list of criteria to check the conformity of a web page: it is addressed to RGAA auditors.
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